The financial services sector’s attitude towards small and medium sized enterprises (SMEs), is changing. SMEs form a significant part of the potential finance market in most countries, including Kenya.

One of the key reasons why banks are challenged in serving SMEs appropriately, is that they lack an understanding of the evolving needs of fast growing SMEs.

How the use of non-financial services can help bankers deliver effective financing.

Poor communication between entrepreneurs and their bankers is often a stumbling block in the delivery of effective financing for enterprise growth throughout the world. The use of non-financial services (NFS) can help with this.

This reports gives an overview of the major issues surrounding financial inclusion during 2015 and highlights 10 of our initiatives.