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Field Notes

FSD Kenya carries out research excursions across the country to obtain perspectives of ordinary Kenyans regarding finance, financial services and how the financial system has impacted their livelihoods.

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Blogs and publications
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Emerging data sharing models to promote financial service innovation: global trends and their implications for emerging markets

In countries as diverse as the United Kingdom, India, and Mexico, there is momentum to increase consumers’ ability to access, manage, and control their digital identity and history.

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Blog
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Why is mobile money interoperability important for Kenya?

The rise of a new dawn in Kenya’s payments system

Eleven years after mobile money started in Kenya, a new dawn is rising – that of open and interoperable systems. Just as you can call people on any network in Kenya seamlessly, you can now send money across mobile money networks seamlessly.

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What can financial providers learn from chamas?

Why informal financial groups fundamentally embody key features of how Kenyans want their money to work to help them live well

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Consumer insights
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Fin::voices

This interactive data visualization tool enables users to explore how over 290 participants from the Kenya Financial Diaries study viewed their lives, money and financial services.

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Blog
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Who’s getting financial inclusion funding in Sub-Saharan Africa?

For the first time in over a decade, Sub-Saharan Africa is a top priority for international funders investing in financial inclusion, with 30 percent of all active projects focused on the region.

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Blog
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Design that can be understood by almost everyone: the case of IKEA and seed insurance

“…fintech innovations need to be more inclusive, easier to use, and designers should work harder to provide greater consumer protection and empowerment.”

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Blog
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What do Kenyans really want from financial service providers?

Insights into the social value of financial services

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Consumer insights
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The digital credit revolution in Kenya: an assessment of market demand, 5 years on

Five years after Kenya launched the world’s first digital credit solution, the market for digital credit has expanded rapidly in Kenya and many low-income countries. But exactly how big is the market? Who’s using digital credit? And what impact is it having on low-income customers?

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Blog
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Why disruptive innovation in the financial sector can benefit poor people

Meaningful financial solutions can help poor people manage day to day, deal with risk and invest in the future.

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Blog
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The use of mobile money technology: a dividend or disaster for FSAs?

This is the third blog in a series about Financial Service Associations (FSAs) and their potential for growth and customer value creation based on an FSD Kenya commissioned survey by BFA.  Read the first blog here: Financial services associations: an imperfect solution and the second blog here: FSA asset financing: when paying more yields more.

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Blog
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FSA asset financing: when paying more yields more

This is the second blog in a series about Financial Service Associations (FSAs) and their potential for growth and customer value creation based on an FSD Kenya commissioned survey by BFA. The survey took place in 2017 in Bamba, Kakeani and Mukuyuni and involved in-depth interviews with over 60 respondents including customers, their non-member neighbours and FSA staff. 

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Financial services associations: an imperfect solution

This is the first blog in a series about financial services associations based on an FSD Kenya commissioned survey by BFA.

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Financial service providers
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Finance and living well

Kenya’s more successful mass market financial solutions have demonstrated the importance of social values by enabling poor Kenyans to manage their money in ways that cultivate their visions of well being.

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Payments
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Person-to-government (P2G) payment digitisation: Lessons from Kenya

This study was originally published by GSMA on their wesbite.

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Blog
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Unlocking opportunities for the poor, Part two

Our first blog in this series discussed the Hunger Safety Net Programme and savings groups (SGs), for which we’ve also sought to use market based approaches. Part Two, discusses the use of a market based approach in graduation programmes.

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Blog
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Leveraging Kenya’s informal sector for growth

Finance helps economic growth, and in turn, job creation.

Today is the first annual International Day for small and medium sized enterprises.

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Blog
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Unlocking opportunities for low income households – Mechanisms of behaviour change

The impact of the recent six-month drought is readily apparent. The earth is dry and cracked and most of the trees and shrubs are barren. Riverbeds are full of dried branches and the livestock that roam the area are but skeletons, with many dead along the road.

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Payments
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Reducing Costs and Scaling Up UK to Africa Remittances Through Technology

Sending money to Africa is more expensive than anywhere else in the world, according to new research due to be published at this week’s Global Remittance Conference in New York. The report argues that existing technology – like regional automated clearing houses, remittance payment processing hubs and aggregators – could all make sending money from the UK to Africa much, much cheaper.

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Blog
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The hidden costs of hiring in Kenya

Across Africa, entrepreneurs and business leaders are increasingly aware that hiring top talent is critical to winning in the marketplace. In Kenya especially, technology-driven financial services companies (“fintechs”)  struggle to recruit efficiently and effectively: when they post a job opening, they are often inundated with a high volume of applications and selecting candidates feels like a subjective process prone to bias and inconsistency.

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Publications
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Hiring in Kenya

Across Africa, business leaders increasingly point to the importance of attracting and retaining top talent to compete and win in the marketplace. In Kenya especially, organizations struggle to recruit efficiently and effectively when they post a job online, they are often inundated with a high volume of applications from mostly low-quality candidates, and picking candidates feels like a subjective process prone to bias and inconsistency.

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Blog
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Creating value through financial inclusion: the trust element

In an effort to understand the real needs of the people, our seventh ‘Field Friday’ exercise took us to Karagita in Naivasha. We set out to gather insights on which financial services people use and which ones they trust most.

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Government and regulators
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SACCO regulation in Kenya

There has been a considerable amount of commentary in the press recently on the stability of the savings and credit cooperatives (SACCO) sector in Kenya based on a report released by the FSD network.

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Events
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3rd FSD Kenya Public annual lecture 2017 – Watch highlights

The 3rd FSD Kenya annual lecture on financial inclusion was delivered by John Kay to a venue-packed audience of stakeholders from the financial sector industry. 

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Article
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3rd FSD Kenya Public annual lecture 2017 – Kay gets perspective on informal sector in Kibera

During his visit for the FSD Kenya 3rd annual lecture, John Kay visited Haki Group, a Self Help Group registered in 2002 but graduated to a Community Based Organization in 2005 to mitigate the effects of HIV/AIDS in Kibera.

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Article
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The annual FSD Kenya lectures on financial inclusion

Over the past 10 years, FSD Kenya has worked to support the development of financial inclusion in Kenya. In 2015, we launched a series of annual public lectures on financial inclusion.  Our aim is to stimulate debate on this subject and its place in the long-term vision for the financial sector in Kenya.

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3rd FSD Kenya Public annual lecture 2017 – PICTURES: Kay and industry leaders discuss the future of finance

Just what is finance for?

On Wednesday 8th February 2017, John Kay met with 18 financial sector industry leaders to discuss this question and the future of finance in Kenya.

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