September 4th, 2024

In order to support the design a value-based care (VBC) model for maternity care, FSD Kenya and a partner insurance company commissioned a study to understand the experiences of pregnant mothers who were covered by the company’s existing microinsurance product. The research, led by health research firm Infospective, asked: What were the key steps in insured pregnant women’s journeys? Where did they run into frictions in accessing quality care? How did they assess quality care? What appeared to drive good outcomes for mothers and newborns?

The research team interviewed twenty-six mothers who had received maternity care under the microinsurance product in the previous three years and an additional two mothers who were in the same income group but had not subscribed to the product. The research highlighted the importance of the insurer acting as a partner in the women’s care journey, helping coordinate care across the pregnancy journey. It can be difficult for women to assess clinical care quality when choosing where to deliver. Facilities partnering with the insurer around VBC are also signalling their commitments to quality care to mothers as they make the important decision on where to deliver.

Click here to read/download the full “understanding pregnancy journeys” research brief .

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