This note looks at the factors that determine the pricing and costing of financial products and services for SMEs and the particular issues and challenges faced in doing so for this client group, including the fact that SME relationship profitability often derives from the delivery of a bundle of products and services which are difficult to extract from each other. In Kenya, the Central Bank of Kenya (CBK) also plays a role in price setting and changes may require its approval.
Miller, M.M., & Mungai, G. (2015). Pricing and costing SME products and services. Nairobi, Kenya: FSD Kenya.