May 4th, 2020

Case study: The future of government-to-person (G2P) payments: Innovating for customer choice in Kenya

Claudia McKay

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In 2018, Kenya’s Ministry of Labour and Social Protection launched the newest phase of its social safety net programme Inua Jamii with an audacious goal: provide all beneficiaries with a full bank account and offer them a choice among four financial services providers.