Across Africa, business leaders increasingly point to the importance of attracting and retaining top talent to compete and win in the marketplace. In Kenya especially, organizations struggle to recruit efficiently and effectively when they post a job online, they are often inundated with a high volume of applications from mostly low-quality candidates, and picking candidates feels like a subjective process prone to bias and inconsistency.
The goal of this report is to provide a better understanding of what drives the cost of recruiting, and to approximate the relative value of high performing employees, so that organisations can improve their recruiting practices and better allocate HR resources. FSD Kenya and Shortlist commissioned this study to better understand current recruiting practices, costs, and employee performance implications, we conducted multiple interviews and collected data from eight organisations in Nairobi that participated in our research.
Open Capital Advisors . (2017). Hiring in Kenya. Nairobi, Kenya: FSD Kenya.