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What do Kenyans really want from financial service providers?

Insights into the social value of financial services

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The use of mobile money technology: a dividend or disaster for FSAs?

This is the third blog in a series about Financial Service Associations (FSAs) and their potential for growth and customer value creation based on an FSD Kenya commissioned survey by BFA.  Read the first blog here: Financial services associations: an imperfect solution and the second blog here: FSA asset financing: when paying more yields more.

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FSA asset financing: when paying more yields more

This is the second blog in a series about Financial Service Associations (FSAs) and their potential for growth and customer value creation based on an FSD Kenya commissioned survey by BFA. The survey took place in 2017 in Bamba, Kakeani and Mukuyuni and involved in-depth interviews with over 60 respondents including customers, their non-member neighbours and FSA staff. 

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Financial services associations: an imperfect solution

This is the first blog in a series about financial services associations based on an FSD Kenya commissioned survey by BFA.

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Publications
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Quality of delivery study: Outreach, member satisfaction, safety and delivery channels in Savings Groups projects

Financial Sector Deepening Kenya (FSD Kenya) has worked since 2008 with CARE and, since August 2012, with CRS, to develop, test and perfect different models or channels for forming, training and supporting Savings Groups (SGs).

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Results of a study of post-project replication of groups in COSALO – summary

In September 2011, FSD Kenya conducted a short study of savings groups created under the Community Savings and Loans (COSALO I) project, funded by FSD and implemented by CARE International in Kenya.

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