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SME relationship banking approaches

December 1st, 2015
SUMMARY

This technical note argues that banks need to help their staff to better understand the nature and needs of smaller growth businesses, if they are to develop much stronger mutually beneficial relationships with their customers and attract new growth business customers.

CITATION

Bennett, D., Richardson, P. & Nyauncho, E. (2015). SME relationship banking approaches. Nairobi, Kenya: FSD Kenya.

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