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Non-financial services in SME banking

July 21st, 2016
SUMMARY

This technical note examines what type of non-financial services (NFS) have been offered by banks and other financial institutions (FIs); their rationale for delivering such services; the common challenges faced in the provision of NFS to SMEs; and what factors should be considered by FIs when deciding to deliver such services.

CITATION

Richardson, P. (2016). Non-financial services in SME banking. Nairobi, Kenya: FSD Kenya.

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